Costs and owners · Agency

Set fees and future policy changes

Apply agreed rules without changing earlier accounting.

Reviewed 12 November 2026 · Step-by-step guide

Where to start

Property / Unit → Policy settings

Before you begin

Have the owner agreement and the month the new rule starts.

RentRows settings screen with fictional example records; Property / Unit → Policy settings — Fictional example records. Select the screenshot to open it at full size. Your names, dates and balances will differ.

Follow the steps

01
Review the existing property and unit settings. Unit-specific terms may override a general default.
02
Choose whether rent is collected and which management, service or deposit rules apply.
03
For a new fee agreement, select its effective month and check fixed amounts or percentages.
04
Save and review the first affected bill. Earlier saved deductions should keep their historical terms.
05
If an earlier transaction is wrong, use its correction process with a reason rather than changing a default to rewrite the past.

Check the result

Future billing follows the intended agreement while history stays understandable.

Keep going

Still need help?

Tell support which screen you are on, what you expected and what happened. Include a bill or receipt number where useful. Never send passwords, payment credentials or email confirmation links.

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