Deposits and move-out

Record notice and complete a move-out

Free the unit while keeping unfinished repairs and settlement visible.

Reviewed 12 November 2026 · Step-by-step guide

Where to start

Tenancies → Open tenancy

Before you begin

Confirm departure dates, final rent arrangements and actual held funds.

RentRows settlement screen with fictional example records; Tenancies → Open tenancy — Fictional example records. Select the screenshot to open it at full size. Your names, dates and balances will differ.

Follow the steps

01
Record notice if needed, or confirm the actual departure directly. RentRows does not impose a mandatory month-long notice.
02
Review final rent. End the tenancy to free the unit, then explicitly cancel or correct any final bill that should no longer apply.
03
Open the settlement summary. Review rent due, deposit available, repairs and amounts already returned.
04
Keep the settlement open while repair work continues. Record actual move-out repairs with the correct funding source.
05
When the amount is agreed and actually returned, record the refund and print the final settlement. Archive the tenant separately if desired.

Check the result

The unit can be offered again and the former tenant’s settlement remains traceable.

Keep going

Still need help?

Tell support which screen you are on, what you expected and what happened. Include a bill or receipt number where useful. Never send passwords, payment credentials or email confirmation links.

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